EYSZ Case Study

EYSZ is a medical device/ support startup that offers a mobile application solution to children who experience an uncontrollable illness.

EYSZ is a medical device/ support startup that offers a mobile application solution to children who experience an uncontrollable illness. Without disrupting specific details, a child uses the app to produce a seizure, so their doctor can better understand how to prescribe and reference how to approach their unique situation. We built and designed the entire front and back end of the application is connected to many different devices and portals to ensure the credibility of the patient’s submission and the doctor’s review. The app’s experience is designed for quick, simple usage. While the patient is prepping for a response within the app, we showcase a character to help soften and guide the human through the process.

Research Questions: 

How can we help children engage with the app?

What does the parent need within the app?

Can we ensure  healthcare providers have access to the correct information?

How can we design an app that doesn’t feel like a hospital visit?

What design elements should we include to ensure a swift delivery of information?

The app’s experience is designed for quick, simple usage. While the patient was prepping for a response within the app, we wanted to include a direction that softened and guided the human through the process. We created a user journey map, or UX outline that helped the team showcase the best user flow for people to complete their tasks within the app. While the patient is prepping for a response (seizure) within the app, we showcase a character to help soften and guide the human through the process. Pablo Stanley’s Open-Peeps collection was used to achieve this outcome. Our UI design outcome combined all of the desired elements showcased above, to create an app that is simple and clear to use, while also creating a lighthearted feeling for the human responding to the app.

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