Effective date: April 1, 2020
1. What “Personal Information” means In this Policy
“Personal Information” means information or an information set that identifies or could be used to identify an individual directly or indirectly. Except as described in this Policy, Smashing Boxes will not give, sell, rent, or loan any Personal Information to any third party.Personal Information does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes.
2. How we collect, use, and share your Personal Information. Information you provide to us
You may provide at your own discretion certain related information like your personal website name, social media websites, a list of your skills, the date you contacted us, and a description of yourself. We may also retain the contents of any messages you send to us or through the website's form, and we may collect information you provide in user content that you post or upload to the Service (“User Content”). Smashing Boxes may use Personal Information provided to operate, improve upon, and personalize the Service, to contact and communicate with you about the Service and your use of the Service, to support use of the Service, to send marketing materials for research purposes, and to generally improve the content and functionality of the Service. We may also combine your Personal Information with third-party analytics information to build a broader profile of our individual users so that we can serve you better and provide custom, personalized content and information. Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze Site usage and improve the Service, for internal market research, troubleshooting problems and as otherwise set forth in this Policy. Note that we will never email you to ask for your account information. If you ever receive such an email, please forward it to email@example.com.
b. Information we may receive from and share with third parties
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Site or Service through a third-party connection, that third party you connected with may pass certain information about your use of its service to Smashing Boxes. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. Smashing Boxes may also share Personal Information with its third-party service providers (such as its credit card processors and hosting partners) to provide the necessary hardware, software, networking, storage, and other service we use to operate the Service and maintain a high-quality user experience. We do not permit our service providers to use the Personal Information we share for their marketing purposes.
c. Application integration
To facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (“App Credentials”) that helps us access these third-party SaaS application accounts on your behalf. We store your App Credentials in an encrypted form. When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this Policy. You should note that Smashing Boxes shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.
d. Log file information
We collect certain technical information from the visitors to our customers’ websites. The information that our web servers log about our Service customers’ site visitors includes Internet Protocol (IP) address; the date/time a webpage or feature is accessed; the user agent string that identifies the browser or operating system to the server; installed fonts; mime-types; browser language and timezone; Silverlight data; installed plugins; HTTP headers; and screen resolution. Smashing Boxes uses this information in order to monitor the volume of our customers’ website traffic. Lastly, we may use this information to create separate analytics products that we offer to customers--using information that is not directly identifiable to any individual-- to track conversions, and to provide other measurement metrics.
e. Other information sharing
We may be required to disclose Personal Information to respond to subpoenas, court orders, and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We may share Personal Information with any member of the Smashing Boxes team, which includes any entity that controls, is controlled by, or under common control with Smashing Boxes.
3. Links to other websites
Smashing Boxes does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. We are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third-party access to your User Content, you do so at your own risk.
4. Public forums
Our Service offers a publicly accessible blog. If you elect to post something in a public area of our Service, any Personal Information or content that you voluntarily disclose for posting to the Service, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information. In some cases, we may not be able to remove all your Personal Information.
5. Customer testimonials / comments / reviews
From time to time, we post customer testimonials which may contain Personal Information. We always obtain the customers’ consent prior to posting their names along with their testimonials.
6. Protection of information
Smashing Boxes is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service. When you enter confidential information (such as information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. Smashing Boxes is not responsible for the functionality or security measures of any third party.
7. Hosting and data transfer
We are based in the United States, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in the United States and in other countries through third parties that we use to operate and manage the Service. These countries may have data protection laws that are different from those of your country of residence. Smashing Boxes takes appropriate measures to ensure such transfers are in compliance with applicable laws.
We process and store information on behalf of our customers. You may decline to submit any Personal Information through forms, in which case we may not be able to provide certain services to you. If you are a Smashing Boxesncustomer and would like to opt out of getting marketing communications from Smashing Boxes, please email us at firstname.lastname@example.org. You may also opt out of interest-based advertising provided by participating ad servers through the Digital Advertising Alliance (http://optout.aboutads.info/), the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1), or the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu). California consumers may use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt out of the sale of personal information by some or all of that framework’s participating companies by accessing the DAA’s tool here: https://www.privacyrights.info/, or by downloading the DAA’s AppChoices mobile application opt-out here: https://www.privacyrights.info/appchoices. The AppChoices app is not limited to opt-outs for CCPA purposes and may be used by anyone to limit the collection of cross-app data for interest-based advertising purposes by participating DAA member companies.
9. Data retention
Smashing Boxes will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy, or as required or permitted under the applicable law. We may further retain and use this Personal Information as necessary to comply with our legal obligations; maintain accurate accounting, financial, and other operational records; resolve disputes; and enforce our agreements. We have established internal policies for the deletion of data from customer accounts following termination of a customer use of our services.
10. Children's Personal Information
Smashing Boxes does not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Service. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to Smashing Boxes through our forms, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.
11. Your California privacy rights
We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your acceptance to such changes to this Policy. If you do not accept the terms of this Policy, you should immediately discontinue use of the Service.
13. Business transactions
14. Contact us
If you have questions regarding this Policy or about the privacy practices of Smashing Boxes, please contact us by email at email@example.com, or at:
Smashing Boxes, LLC
503 Ramseur St
Durham, NC 27701